How to Reset Staff Passwords

 

This article outlines the steps for resetting staff passwords as a Master User or a user with Manage Staff Member permissions.

 

 

1. Navigate to your name in the top right-hand corner and click 'Manage MFA'.
 

 

 

2. Navigate to the 'Admin' tab.

 

 

3. If you have multiple Agentbox accounts, you will be able to choose which account you are managing by clicking 'Select Organisation' (if applicable).  
 



4. Select the three action dots to the right of the users name, and click 'Reset Password'.



 

 

Was this information helpful?
light-box Image