Log a Phone Call
1. Search for your Contact open their Contact Card

2. Click the Note Icon
3. Input the Note Date
4. Select Phone Call - Inbound or Phone Call - Outbound from the Category drop-down as applicable
.png?Policy=eyJTdGF0ZW1lbnQiOlt7IlJlc291cmNlIjoiaHR0cHM6Ly9kemY4dnF2MjRlcWhnLmNsb3VkZnJvbnQubmV0L3VzZXJmaWxlcy8xMTEyOC8xNDIwNS9ja2ZpbmRlci9pbWFnZXMvcXUvaW1hZ2UoMTQ2KS5wbmciLCJDb25kaXRpb24iOnsiRGF0ZUxlc3NUaGFuIjp7IkFXUzpFcG9jaFRpbWUiOjE3NjI3MDYzNTB9fX1dfQ__&Signature=RBiLQIAdauzfFOWvbKVctYxhltrqg~FWXZtazc5NDd-T~vYESvT5-CDHeeic3QyzuqrHcx61xiw0QO8Pmw1b9J7swTcTjVhxSteW4DUa8C4b0zn3~nhnMu-bgheJVXdc8av7TGiMgwtjzDTO~OJkjBPtSUQTtNjy9xiLUp8QMwrns6L5yHT4J7UwHlpz2S7nBGLz4hSEr8AiDXlAIHZXVLF0kJXFBC4XqNQTw5~Edxp~JVcwS5noIdUsJsia-1fan5Ueo1JEv1AmhSUB6BpU8WXGsT6DIBh~UVyHiP08MwslwxuMkd9FtCkJDlfvNBvXrAW7z2ZzvNx62fmEFZ-W9w__&Key-Pair-Id=K2TK3EG287XSFC)
5. For the Category Phone Call - Outbound select the Outcome as Connected, Left Voicemail or No Answer
.png?Policy=eyJTdGF0ZW1lbnQiOlt7IlJlc291cmNlIjoiaHR0cHM6Ly9kemY4dnF2MjRlcWhnLmNsb3VkZnJvbnQubmV0L3VzZXJmaWxlcy8xMTEyOC8xNDIwNS9ja2ZpbmRlci9pbWFnZXMvcXUvaW1hZ2UoMTQ4KS5wbmciLCJDb25kaXRpb24iOnsiRGF0ZUxlc3NUaGFuIjp7IkFXUzpFcG9jaFRpbWUiOjE3NjI3MDYzNTB9fX1dfQ__&Signature=btyTjc5dZlMlFbKt6I8Mb1aix3S6ZsY90MHWzQUP~yKSDmJ3b8BELM8Tl1ntQyMY1wL542y~jCqJnJMWMhoZP3FEypbrck74UgFy6PmfpPIN5UEJo39ADrwid70Vnzxa47jcoi~NjH~4J-5NhZiZoYpvOSWvw5UkEWrFgDqbjfkrluS9ItMMbvF8U856~o49J3BpkVlc4NKuTVgtl0t24wscOt950lsj4oh5jcsVfXzAxuFy5RakBCwf4mOWhV8L1QMZzOGN2M20bmbRlLEP8OiEYPOQ5FQfBGEOdZn3VYrL9S1ADicwWpbBjNAt4R7EuxirnOefiLeN22shlQvLHA__&Key-Pair-Id=K2TK3EG287XSFC)
6. Input your Headline and Description as applicable
.png?Policy=eyJTdGF0ZW1lbnQiOlt7IlJlc291cmNlIjoiaHR0cHM6Ly9kemY4dnF2MjRlcWhnLmNsb3VkZnJvbnQubmV0L3VzZXJmaWxlcy8xMTEyOC8xNDIwNS9ja2ZpbmRlci9pbWFnZXMvcXUvaW1hZ2UoMTQ3KS5wbmciLCJDb25kaXRpb24iOnsiRGF0ZUxlc3NUaGFuIjp7IkFXUzpFcG9jaFRpbWUiOjE3NjI3MDYzNTB9fX1dfQ__&Signature=XBCC5eaAz7mFY9jIkTi9vmKC~24tjZZ~L-Ha0wAl3cYCUomAZXa4BTlwvBsLTOlwI70wuFm1YDZZWbkjKN1vCO~0EWfIKymnMcrj0MOIttYMJREnz~CVoWhHGkQvMZeRkeDmy7e56BxVIAS4XGNEGTgVzT3~ASdsI42gtFG76eZHrqm5jh~UBqia8v9jAz6ds75Jd~6FKZbwsmYvx8Zc2MDC8bl~SpcvyaSRwswxIsoWg6bn9i7epIkrt4QQqpG0Cywl~HHXLrRLgVxr6I8j~lDsxwKlrMFtlOBcwQAOMbR7E6FUGXtZIKhC1KXasHiQbuS9YkC-uge9HtfrPG1aLQ__&Key-Pair-Id=K2TK3EG287XSFC)
7. Assign a Property as applicable
.png?Policy=eyJTdGF0ZW1lbnQiOlt7IlJlc291cmNlIjoiaHR0cHM6Ly9kemY4dnF2MjRlcWhnLmNsb3VkZnJvbnQubmV0L3VzZXJmaWxlcy8xMTEyOC8xNDIwNS9ja2ZpbmRlci9pbWFnZXMvcXUvaW1hZ2UoMTQ5KS5wbmciLCJDb25kaXRpb24iOnsiRGF0ZUxlc3NUaGFuIjp7IkFXUzpFcG9jaFRpbWUiOjE3NjI3MDYzNTB9fX1dfQ__&Signature=OkixrBmKlU3PVcb-enHxMpWbOSbYbGIlZBszwPCNGMagS-Qa2ukNUTZ9aaj6PCxXhV6X8ofKbGW4FMmUgvig~fEXNB4sdyfYgi2v41R~4tRMEHw8Er~TMLkMJfSAZ5PGaRAxDuX8C~1aNSoH8TZoiQin8toU-8U2n-OorykEhj7oorQBko1G77B8EoOxT2Kp1k0bgfuQqgGdcrJRzaqLFWVUskiXlreFpO6MbIjXiT-mshyggGEn-iURjzNpRdZSP0uWpYyTn9LGusFC7faPb7NQ~92oR08KqM9nTgbH4oN9Z1KKu~xSyFpgG4g3kHt7zA14Ord-zn~cLQ-e3ubDkg__&Key-Pair-Id=K2TK3EG287XSFC)
8. Select to Publish Note if you would like all relevant staff to view the note
.png?Policy=eyJTdGF0ZW1lbnQiOlt7IlJlc291cmNlIjoiaHR0cHM6Ly9kemY4dnF2MjRlcWhnLmNsb3VkZnJvbnQubmV0L3VzZXJmaWxlcy8xMTEyOC8xNDIwNS9ja2ZpbmRlci9pbWFnZXMvcXUvaW1hZ2UoMTUwKS5wbmciLCJDb25kaXRpb24iOnsiRGF0ZUxlc3NUaGFuIjp7IkFXUzpFcG9jaFRpbWUiOjE3NjI3MDYzNTB9fX1dfQ__&Signature=NkJkpWiVdjDCCKPURpBVim190LO5ELjJQYRDFQ4R8-12Dog48zAeUpcFemetsouQHFaVxg1MSrrEfzfgBDrwIM1unzQbYoFHt360VqqkTiLz4UDsQHqIzBlnVlwVTPE3gRKE3C9YrRspl5phif3dgXfSiRQreoz4999QIwII7u4G2v~LsqI-NPRUE3-lR2pmdJhW83tVEMkL5hak2l4dWHL2qTawk52oh8POCfCbveDZSvtQ4dEAfeNt6~ZBWj2leeaPnB7F22DMsj-z0dKgevd2GAkxF4kBssfEENHmwsJK3imaoa4RnI1XJTseW2PCTmpK1CKqAZzv8NIVSuMrLA__&Key-Pair-Id=K2TK3EG287XSFC)
9. Select to Add as a Task if applicable
10. Click Save to log your phone call.
Was this information helpful?
Thank you Your feedback helps us to continually improve our content.