The communication history allows you to view a list of notes, letters, emails, e-newsletters, SMS, and logged enquiries relating to the contact record.
1. Search for your Contact and open their Contact Card
2. Click on History in the left-hand panel of the contact card
(If the matching left panel is not visible, click Full View in the top right-hand corner of the contact card)
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You will see a list of notes, letters, emails, e-newsletters, SMS, and logged enquiries relating to the contact.
3. Click on the item to view
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4. You can also print the communications history by pressing the Printer Icon on the History panel
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5. A Print preview screen will appear with the communications history in a printable version.
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6. Press Print.
Note - Depending on your computer settings, you may also be able to save the document as a PDF by changing the print destination setting.
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