1. Click the Email icon
at the top of the property, contact or Advanced Search Results
2. Select Email Merge/Template from the drop-down box

3. The Edit Email Template window will appear which allows you to:
*Hint: When typing, click Shift + Enter to proceed on the next line. Enter will make a new paragraph.

4. Select ![]()
5. Create a template name and categorise is needed. Templates can be User specific (shared only between team members) or available to the entire office

6. Select
to save the template.